Congratulations to Peel Community Legal Services Volunteer Michele Frost who was awarded 2017 Peel Youth Volunteer of the Year!
In her role as volunteer at PCLS she helps prepare documents and conducts research for the organisation that benefits the clients in the Peel region and the team she is working with. This is not an easy task as it requires a good understanding of human rights and awareness of applicable law. Michele attends court and assists the Court Advocate with Tenancy issues, supporting people who would not normally have access to representation. In providing this support she helps to minimise evictions, and through mediation settle bond disputes that are fair to both parties. Michele also assists with Centrelink issues where people have not been allocated benefits correctly or received a debt incorrectly, in doing so she saves people significant amounts of money. Michele also assists the legal team with the gathering of documents for criminal injuries compensation claims.
Michele is a pleasure to have in the office, she receives no financial or other reward, other than the feel good factor of helping people. She always arrives on time, works more hours and days than required by the organisation and never lets the team down. Peel Community Legal Services has found Michele extremely dedicated she travels at her own expense an hour each way to volunteer for the organisation. She is eager to look at creative and different ways of engaging clients in community education workshops and helps produce posters to advertise these. Michele will attend network meetings and provide information and resources to other agencies. Without such a volunteer as Michele our team would not have the capacity to see as many people.
The funding is limited for Advocacy so it is fantastic that we can have a volunteer such as Michele that works so hard and is committed and dedicated to the organisation and people’s rights and wellbeing. Normally a young volunteer is restricted by the support they can offer due to lack of experience and maturity, this has not been the case with Michele. Her mature outlook and non-judgmental attitude and confidence which keeps growing and benefiting the organisation and clients in the Peel Region. Michele has a strong work commitment and a passion for enabling people and supporting those that are disadvantaged in our community that need support to help stabilise their situation and help to prevent homelessness.